Edinburgh Airport’s newest carrier awareness campaign

Air travel can be a stressful activity at the best of times but airlines have made the experience worse by the diverse rules that different companies have on hand luggage . Edinburgh Airport has launched a campaign to clarify the rules on hand luggage after two-fifths of holidaymakers claimed they didn’t know how many bags can be carried onto a flight.

The Scottish airport collected feedback from passengers and discovered 40% were left confused as some airlines operated different policies to others.

More than half (53%) of holidaymakers using the airport prefer to travel with just hand luggage, with fears over losing checked-in baggage underscoring the importance of travel insurance.

The findings have prompted the airport to respond with the launch of its ‘Edinburgh Airport’s newest carrier‘ awareness campaign this summer, which it hopes to clear up any confusion.

Attention has also been directed towards the airport’s free Shop & Collect Service, which offers passengers the chance to buy in one EU airport and collect at their destination.

Jim O’Sullivan, chief executive of Edinburgh Airport, said: “We’re reiterating the message that the vast majority of airlines allow passengers to take a bag of shopping on board in addition to their cabin baggage.”

Passengers can take a bag of shopping on-board in addition to hand luggage on all airlines with the exception of Ryanair.

The Irish carrier operates a strict one-piece of hand luggage policy. The Edinburgh Airport website has lots of useful information about flying including up-to-date arrival and departure times

Edinburgh Airport named best airport in Europe

Edinburgh Airport is not just Scotland’s busiest airport – it is also officially the best airport in Europe.

Edinburgh Airport was named “Best European airport: 5m – 10m passengers” at the eighth Annual Airports Council International awards in Madrid. The airport, which changed hands this month in a £807.2 million deal, was given the award for its focus on its customer base and the responses to the feedback that they provide.

Edinburgh held off competition from Cologne, Birmingham, Luton, Nice, Marseille and Milan to hold on to the title.

Chief executive Jim O’Sullivan, said: “This is an outstanding achievement. To win the prestigious award for the second consecutive year is impressive enough, but to do so whilst having the challenge of being sold is truly amazing.

“The team at Edinburgh airport is dedicated, focused and deserving of this accolade. We will keep working hard to deliver what our passengers want – great service and a diverse range of routes. That’s what’s at the core of this and last year’s success.”

Global Infrastructure Partners (GIP) took ownership of the capital airport on June 1 after buying it from BAA in an arrangement announced in April. The airport is also busy because of the construction work taking place there at the moment. Edinburgh’s new tramline terminates at the airport and visitors to the airport will notice the end of the line being installed just a few yards from the terminal building.

BAA was forced to sell it after the Competition Commission ruled that it must sell either Glasgow or Edinburgh airport.

GIP is an independent infrastructure fund manager. It took over London City in 2006 and then bought Gatwick from BAA for £1.51 billion in 2009.

For visitors checking for late availability , Undiscovered Scotland offers an up to date list of hotels , guest houses and airport transfer services

Edinburgh Film Festival line-up announced

Edinburgh International Film Festival (EIFF) organizers have finalized plans for its industry program content including an onstage one-on-one career interview with Oscar-winning cinematographer Chris Menges by fellow craftsman Seamus McGarvey during this year’s fest.
This year’s industry content is planned to roll out across nine days during this year’s festival with discussions focusing on all areas of the filmmaking process.
The program will also focus on moving from first to second features with speakers including Sarah Gavron (Brick Lane) and Nick Whitfield (Skeletons) lined up for a panel named “First Feature and Beyond.”

The Danish Film Institute is also partnering with the EIFF Industry team to host a discussion on Danish documentaries featured in the EIFF program.
Producers Peter Engel (The Ambassador) and Helle Faber (Au Pair; Putin’s Kiss) aim to examine the Danish documentary landscape and their successful co-producing experiences in the Danish Documentary Focus.
Cinematographer Seamus McGarvey returns to the series of conversations he has hosted in recent years with colleagues working in his field and will interview Menges (Extremely Loud & Incredibly Close).
Other filmmakers involved in the industry events at the EIFF include James Marsh and Tom Bradby (Shadow Dancer) who will discuss the writer/director relationship and Peter Strickland (Berberian Sound Studio) tapped to talk about the use of sound design and music to enhance audience’s movie going experience.
The British Film Institute, Creative England and Film London are also partnering with EIFF on events during the Festival.
The BFI will be running a “Meet The Funders” panel with reps from Creative England, Creative Scotland, Film Agency for Wales, Screen Yorkshire and others, advising on the funds they offer.

Funding reduced for Edinburgh cycleways

Cycle campaigners in Edinburgh and throughout Scotland are calling on the Scottish Government to increase spending on active travel.

Campaign group SPOKES has been encouraging local cyclists to lobby their MSPs to demand that a greater proportion of Scottish Government money is allocated towards cycling infrastructure.

The Scottish Government has set an ambitious national target that 10% of all journeys should be made by bicycle by 2020. And despite a manifesto pledge to boost spending on active travel made just months ago, campaigners claim that the “budget reality” of proposals put forwards by the SNP shows that spending will fall from 1.1% of funding to a “near invisible” 0.8% of transport funding.

In previous years the Scottish Government has provided ring-fenced funds to encourage local authorities to invest in cycle infrastructure. It has also directly funded national charity, SUSTRANS, to build cycle routes.

In Edinburgh, this funding has seen around £1million spent on cycle infrastructure in the last year alone and recent surveys have shown that this investment is paying off, with significant increases in the numbers of people choosing to cycle in the city.

The SPOKES campaign has caught the attention of Government Ministers. In response to questions raised by a local MSP Jim Eadie in Holyrood, Transport Minister Keith Brown said: “I am aware of the rising number of cyclists in Edinburgh. I take this opportunity to praise City of Edinburgh Council members and officers for their commitment and leadership in making the city such an active travel success story.

“I recently had the chance to cycle into the city on an excellent cycle route. To my mind, the other local authorities should look closely at what Edinburgh has done and try to follow suit.”

However, Councillor Gordon MacKenzie, has made it clear that if that if the Scottish Government does cut active travel funds, such as the Cycle, Walking and Safer Streets fund, then it will have an impact on plans to improve conditions for cyclists in the city.

He said: “We’ve not got the final settlement details yet from the Scottish Government, but I would say that the Cycle, Walking and Safer Streets fund has been a very important catalyst in helping to drive forwards improvemen

Edinburgh Airport strike causes delays and disruption

Today’s strike at Edinburgh Airport by public sector staff , including the UK Border Agency , is causing delays and disruption. The airport has said there will be  some delays at peak times for international passengers arriving at Edinburgh Airport . Delays will also occur for departing passengers due to disruptions at other airports. The airport has worked closely with UKBA on their contingency plans and formulating its own measures to support passengers as they arrive at Edinburgh.

The impact at Edinburgh, Glasgow and Aberdeen airports is expected to be far less severe than in London, where Heathrow’s chief operating officer has warned of 12-hour queues for passport checks at peak times.

London is more vulnerable to delays because it handles a larger volume of long-haul flights carrying non-EU citizens, who have to undergo more stringent passport controls.





Glasgow has one long-haul flight coming in on Wednesday, an Emirates service from Dubai, while Edinburgh has one flight arriving from Orlando via New York. Aberdeen has no long-haul flights.

Flights to and from Scotland are also vulnerable if the delays at passport control cause a backlog on the runway, as domestic UK services are cancelled to clear space for planes from overseas.

Special delivery – two pandas for Edinburgh Zoo

Edinburgh Airport will receive a special delivery delivery on Sunday – two pandas bound for Edinburgh Zoo. The pandas will fly on their own plane courtesy of Federal Express. Edinburgh Zoo is expecting a 30% increase in visitors due to their arrival.

The breeding pair, Tian Tian – meaning “sweetie” – and Yang Guang – “sunshine” – will travel from Chengdu Airport in China in special containers .

“We have been looking forward to this moment for five years now, since we first embarked on this epic journey to bring the giant pandas to Scotland,” said Hugh Roberts, chief executive of Edinburgh Zoo.



“The arrival of Tian Tian and Yang Guang is an historic occasion for the zoo, for Scotland, and for the UK as a whole. Our dedicated team at the zoo has worked tirelessly to create a world-class enclosure to house our newest additions, which will offer visitors a once-in-a-lifetime opportunity to view these extraordinary animals.”

The pandas will be on loan to the zoo for about ten years – during which time it is hoped that the animals, which are notoriously reticent breeders, will produce cubs. These would be the first baby pandas to be born in Scotland. Both pandas have successfully parented before, with Tian Tian giving birth to twins two years ago.

When the pandas arrive on the runway in Scotland, they will be greeted by officials from Edinburgh Zoo, the Scottish Government and officials from the panda project partnership, which includes the China Wildlife Conservation Association (CWCA).

First Minister Alex Salmond will be on a trade mission in China at the time of the pandas’ arrival.

He said: “I will be in China myself on the day they arrive, signing a cultural exchange agreement with the Chinese, and I am sure all Scotland will be delighted to welcome Tian Tian and Yang Guang with the warmest of Scottish receptions awaiting them.

“Having the pandas at Edinburgh Zoo is a considerable honour and will be a huge draw for visitors. It will give a welcome boost to the economy and to tourism.”

The pandas will have a two-week “settling-in” period before going on display at the zoo, which is owned by the Royal Zoological Society of Scotland (RZSS).

The pair, who were born in 2003, will be the first pandas to live in the UK for 17 years, since Britain’s last giant panda, Ming-Ming, was sent back to China in 1994 after a failed breeding experiment with her prospective mate, Bao Bao.

Keeper Alison McLean, who will have responsibility for the pandas during their stay in Edinburgh, said her team had received a lot of support from the Chinese authorities. The pandas are currently at the Ya’an reserve in Chengdu, China.

She said: “The Chinese have been really good, really welcoming and have shared a huge amount of information with us. We’re in contact by e-mail on a regular basis and they’re there to back us up.”

The specially designed enclosure has been subjected to rigorous testing from panda experts from China.
The pandas are expected to eat up to 18,000 kilos of bamboo every year, which will be shipped in from a farm in The Netherlands.

“They wanted to make sure we had everything just right,” said Ms McLean. “They’ve worked with pandas for a huge amount of years, we haven’t. They weren’t here throughout the whole build process, and they just wanted to tweak one or two things.”

Dr Chunlin Zang, secretary-general of the CWCA, added: “From the very start, the CWCA has been working in partnership with the RZSS. With this historic arrival of Tian Tian and Yang Guang, our collaboration has entered a new stage.
“Together, we are looking forward to playing an important role in future giant panda research and conservation.”

Edinburgh Airport strike 30th November 2011

Passengers have been warned about significant delays on Wednesday 30th as immigration and passport staff join a 24-hour strike by up to two million public-sector workers over pension reforms.

Heathrow Airport could be facing gridlock with people forced to wait for up to 12 hours on planes.

Glasgow and Edinburgh airports also predicted problems due to the industrial action, with long-haul flights expected to face the worst delays. Delays may build up during the day for  travellers to Edinburgh



The UK Border Agency (UKBA) declined to speculate on the number of staff expected to turn up, but said the agency was doing all it could to minimise disruption, including asking other civil servants across Government departments to undertake training to operate border controls. Clearly this means a lower standard of service with inexperienced staff unlikely to be able to cope with a high volume of passengers. The strike is likely to enable visitors without proper documentation and visas to enter the country.

Airport sources said the disruption at Scottish airports was expected to be less severe because of the lower volume of long-haul flights.  Edinburgh travel resources are expected to be stretched to the limit as a backlog inevitable builds up during the day.

British Airways and Virgin Atlantic Airways said usual rebooking charges would not apply to those who cancelled travel on November 30. A spokeswoman for easyJet also warned of delays, but said it was planning to run a full schedule on Wednesday and had reluctantly concluded the UK Border Agency would be unable to provide a contingency plan to support normal operations.

Delays at immigration would mean passengers would have to be held on arriving aircraft. “This in turn would quickly create gridlock at the airport with no available aircraft parking stands, mass cancellations of departing aircraft and diversions outside the UK for arriving aircraft,BAA added.

A spokesman for Glasgow Airport said: “We are currently liaising with UKBA to ascertain what impact the planned strike action for November 30 may have on Glasgow Airport.

“Current indications suggest international arriving passengers can expect delays at passport control. However, this is a moving situation and we will continue to work closely with UKBA and our airline partners to ensure any disruption is kept to a minimum and appropriate contingency plans are in place.”

A spokeswoman for Edinburgh Airport said it was also waiting for updates from UKBA, which said in response: “We have full contingency plans in place – including asking civil servants across Government to seek the proper training to allow them to operate border controls effectively. We will aim to keep disruption at a minimum, but our priority remains the security of the border and inevitably there will be some queues for all travellers during the strike.”

Cabinet Office Minister Francis Maude said disruption at border controls was unavoidable, adding: “The responsibility for disruption caused to the public and the economic damage that follows from that and the jobs that will be lost because of this strike lies with the union leaders who balloted while discussions were still going on and those union leaders who, on the basis of very low turnouts in those ballots, called strikes.”

Unions have criticised the agency after it emerged volunteers are being sought from across the Civil Service to cover for striking immigration staff. Many people are questioning whether the normal immigration controls will break down , potentially allowing visitors into the UK who would normally be turned away on security grounds. The strike might create a huge opportunity for terrorists to enter the country undetected.

Gatwick Airport’s chief operating officer Scott Stanley warned the action was likely to affect arriving flights across the UK, adding: “We would warn passengers to be prepared for the potential for significant disruption at the border zones … airport staff cannot man desks at the border zone, but we will provide all necessary assistance to the Border Agency.”

Christmas Airport Transfers

Airport Taxis will be operating on a 24 hour basis throughout the Christmas and New Year period. Customers are advised to book in advance as this is the busiest time of the year. Bookings can be made for Christmas on freephone 0800-0029165. Bookings for Christmas Airport Transfers can be taken up to 4 weeks in advance .  Airport Taxis offers free quotes and savings of up to 25% on the local tariff .

Planning for Edinburgh New Year celebrations is well advanced with the traditional street party and concert in the gardens.

The Edinburgh’s Hogmanay Concert in the Gardens; the music and fireworks spectacular, presents headliners Primal Scream performing their seminal 1991 album Screamadelica and greatest hits set at the last gig of 2011 and the first of 2012. This spectacular event is set beneath the stunning backdrop of Edinburgh Castle, welcoming the New Year with special guests Bombay Bicycle Club and the famous Midnight Fireworks. The bands include Jade Richards from the X-Factor , Mark Ronson ,  Friendly Fires ,  The Vaccines, Bombay Bicycle Club and Capercaillie.

 

Edinburgh Airport Guide

Edinburgh Airport  is the busiest airport in Scotland

Most business and private travellers need a transfer to their final destination . Airport taxis Edinburgh offers a professional , reliable service.  Freephone 0800-0029165 for more information and bookings or contact us online . Bookings normally require 24 hours notice but please enquire for late bookings.

Services include –

  •  Airport transfers Glasgow
  • Airport transfers Perth
  • Airport transfers Linlithgow 
  • Airport transfers Stirling
  • Airport transfers St Andrews
  • Airport transfers Falkirk 

Business customers can book up to 3 months in advance and prepay by credit card if required. A credit card receipt will be provided to the customer when he picks up his taxi or it can be sent by post in advance. Passengers are picked up at the pre-booked taxis pick-up point on the right hand side of the multi-storey car park outside the terminal.
The company transfers customers throughout Scotland with a 24 hour service. For more information and bookings phone 07576-127097 24 hours.

Edinburgh travel tips

 

 

Edinburgh Airport flight guide

Edinburgh Castle

 

 

Edinburgh has new history festival for St Andrews

Edinburgh is festival city in the summer with the biggest arts festival in the world but a new fetival this month aims to extend the festival season . Previously … Scotland’s History Festival is a two week celebration of Scotland’s history in the run up to St Andrew’s Day.

Over 200 events will take place in castles, pubs, museums, libraries and the Scottish Parliament. The new festival will be opened by Cabinet Secretary for Education and Lifelong Learning, Fiona Hyslop, on November 17 and run until November 30.

“We have treasure waiting to be rediscovered, from the joyous ribaldry of a 16th-century poetic slanging match to an exploration of the food and drink we’ve consumed over the centuries,” promises Susan Morrison, one of the directors of the festival.We have a huge historical canvas to clean and evaluate with the help of our brilliant historians, who can help us take a long, cool look at our past as we stand on the threshold of a turbulent, dramatic future.

Scotland’s history festival was created to bring our history out into the streets. We aim to bring the history made by Scotland’s people closer to Scotland’s people.”

From town planning to stripping and paper mills to the procurator fiscal, there are some surprising aspects of Scotland’s past being examined. Here are some of the events:

A Robert Louis Stevenson Evening, City Art Centre, Edinburgh, November 17
Author Ian Rankin and comedian Nigel Planer chat about their lifelong fascination with the writer Robert Louis Stevenson